--- title: "Privacy Policy | Pure Hormone Health" description: "How Pure Hormone Health collects, uses, and protects information submitted through this website, and why health details belong in our secure platform." lang: en json-ld: --- [![Pure Hormone Health](https://ignitersaas.com/objects/media/cbb1beb2-0a6b-4f7c-b457-7e729e17c534/cd375279-399f-4f37-bf3a-2d692bea0408/1789757186808-logo.png)](/) [Home](/)[About](/about) Services [FAQ](/faq)[Contact](/contact) [](https://www.instagram.com/purehormonehealth)[](https://www.facebook.com/purehormonehealth) [Book a Discovery Call](/contact) Our Services Physiologic, body-identical care delivered entirely by telehealth and titrated to your labs and symptoms. [View all services](/services) [ 01 ### Women's Health & BHRT Perimenopause, menopause and beyond with physiologic Bi-Est, progesterone and targeted androgens. ](/services/womens-health-bhrt)[ 02 ### Men's Health & TRT Testosterone optimization for andropause and low-T with rigorous cardiovascular monitoring. ](/services/mens-health-trt) [Home](/)[About](/about) Services [FAQ](/faq)[Contact](/contact) [](https://www.instagram.com/purehormonehealth)[](https://www.facebook.com/purehormonehealth) [Book a Discovery Call](/contact) ![](/assets/legal-privacy-D8VJIqsi.jpg) Legal # Privacy Policy What information this website collects, how it is used, and the choices available to you. Legal Center - [Privacy Policy](/legal/privacy-policy) - [Terms of Use](/legal/terms-of-use) - [Telehealth Consent](/legal/telehealth-consent) - [HIPAA Notice](/legal/hipaa-notice) - [Membership & Billing](/legal/membership-billing) - [Accessibility](/legal/accessibility) Never send health details through the website form. Clinical information belongs in our secure patient platform. [Book a Discovery Call](/contact) Last updated January 1, 2026 01 ## Information We Collect We collect information you voluntarily provide through our inquiry form — such as your name, email address, phone number, state of residence, and general area of interest. We also collect limited technical data automatically, including device type, browser, referring page, and pages visited. 02 ## Please Do Not Submit Health Information Our website inquiry form is a general contact channel and is not a secure clinical portal. Do not include diagnoses, symptoms, medications, lab results, insurance identifiers, or any other protected health information (PHI) in the form. Clinical information is collected only inside our secure, HIPAA-compliant patient platform after intake. 03 ## How We Use Information - To respond to your inquiry and schedule a discovery call - To determine whether we are licensed to serve your state - To improve site content, performance, and accessibility - To meet legal, regulatory, and recordkeeping obligations 04 ## Sharing We do not sell your personal information. We share information only with service providers who support our operations (such as scheduling, secure messaging, laboratory ordering, and pharmacy fulfillment) under contractual confidentiality obligations, or where required by law. 05 ## Cookies & Analytics We may use cookies and privacy-conscious analytics to understand aggregate site usage. You can disable cookies in your browser settings; core site functions will continue to work. 06 ## Data Retention & Security Inquiry data is retained only as long as needed to respond to you or satisfy legal obligations. Clinical records are retained according to applicable state and federal requirements. We apply administrative, physical, and technical safeguards appropriate to the sensitivity of the data we hold. 07 ## Your Choices You may request access, correction, or deletion of the personal information you submitted through this website by contacting us at the phone number listed on our Contact page. Requests involving clinical records are handled under applicable state and federal privacy law, including HIPAA where it applies. 08 ## Children's Privacy Our services are intended for adults 18 years and older. We do not knowingly collect information from children. ### Questions about this policy? Call 901-830-8439 or reach us through the contact page. Please keep health details out of written messages. [![Pure Hormone Health](https://ignitersaas.com/objects/media/cbb1beb2-0a6b-4f7c-b457-7e729e17c534/cd375279-399f-4f37-bf3a-2d692bea0408/1789757187433-logo-white.png)](/) A dedicated virtual telehealth practice providing clinician-directed, physiologic body-identical hormone care for women and men. - [901-830-8439](tel:9018308439) - Bartlett, Tennessee · Virtual telehealth practice · Licensed in Tennessee - 1028 Cresthaven Road, Suite 200 # 1148, Memphis, TN 38119 [](https://www.instagram.com/purehormonehealth)[](https://www.facebook.com/purehormonehealth) #### Explore - [Home](/) - [About](/about) - [Services](/services) - [FAQ](/faq) - [Contact](/contact) #### Services - [Women's Health & BHRT](/services/womens-health-bhrt) - [Men's Health & TRT](/services/mens-health-trt) #### Licensed In Tennessee Pure Hormone Health LLC is a virtual telehealth practice. Care is provided by Sue Piller, DNP, APRN-BC, after a scheduled video visit. Compounded bioidentical hormone prescriptions, when issued, are prepared by a separately licensed U.S. compounding pharmacy and shipped to the patient. Customized compounded preparations are not FDA-approved drug products. This website does not establish a patient–practitioner relationship and does not provide emergency care. If you have a medical emergency, call 911. **Compounded prescriptions are currently fulfilled by:** Designer Drug Labs, Chattanooga, TN, (888) 935-2930 · Belmar Pharma Solutions, Odessa, FL, 877-418-4692 · Olympia Pharmacy, Orlando, FL, (800) 991-9079 © 2026 Pure Hormone Health LLC. All rights reserved. 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