---
title: "Telehealth Informed Consent | Pure Hormone Health"
description: "Benefits, limitations, and requirements of virtual hormone and metabolic care at Pure Hormone Health."
lang: en
json-ld:
---

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Our Services

Physiologic, body-identical care delivered entirely by telehealth and titrated to your labs and symptoms.

[View all services](/services)

[

01 

### Women's  Health  &  BHRT 

Perimenopause, menopause and beyond with physiologic Bi-Est, progesterone and targeted androgens.

](/services/womens-health-bhrt)[

02 

### Men's  Health  &  TRT 

Testosterone optimization for andropause and low-T with rigorous cardiovascular monitoring.

](/services/mens-health-trt)

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Legal

# Telehealth Informed Consent 

What virtual care involves, its benefits and limitations, and what you are agreeing to as a patient.

Legal Center

-   [Privacy Policy](/legal/privacy-policy)
-   [Terms of Use](/legal/terms-of-use)
-   [Telehealth Consent](/legal/telehealth-consent)
-   [HIPAA Notice](/legal/hipaa-notice)
-   [Membership & Billing](/legal/membership-billing)
-   [Accessibility](/legal/accessibility)

Never send health details through the website form. Clinical information belongs in our secure patient platform.

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Last updated January 1, 2026

01 

## Nature of Telehealth

Telehealth uses secure audio and video technology to deliver clinical care at a distance. Your visit may include history taking, review of laboratory data, prescription management, and clinical monitoring conducted remotely.

02 

## Benefits

-   Access to specialized hormone and metabolic care without travel
-   Efficient follow-up and dose titration between laboratory cycles
-   Continuity of care across licensed states

03 

## Limitations & Risks

-   Physical examination is limited; some conditions require in-person evaluation
-   Technology failures may delay or interrupt a visit
-   Rarely, transmitted information may be insufficient for clinical decision-making, requiring additional testing

04 

## Laboratory & Screening Requirements

Comprehensive laboratory evaluation is required before therapy begins and at defined monitoring intervals. Age- and sex-appropriate screening — including baseline mammography for eligible female patients — is a condition of ongoing therapy.

05 

## Emergencies

Telehealth is not appropriate for emergencies. If you experience chest pain, shortness of breath, stroke symptoms, severe bleeding, or thoughts of self-harm, call 911 immediately.

06 

## Your Consent

By participating in a telehealth visit, you acknowledge that you understand the above, that you may withdraw consent at any time, and that your clinician may determine that in-person care is required.

### Questions about this policy?

Call 901-830-8439 or reach us through the contact page. Please keep health details out of written messages.

[![Pure Hormone Health](https://ignitersaas.com/objects/media/cbb1beb2-0a6b-4f7c-b457-7e729e17c534/cd375279-399f-4f37-bf3a-2d692bea0408/1789757187433-logo-white.png)](/)

A dedicated virtual telehealth practice providing clinician-directed, physiologic body-identical hormone care for women and men.

-   [901-830-8439](tel:9018308439)
-   Bartlett, Tennessee · Virtual telehealth practice · Licensed in Tennessee
-   1028 Cresthaven Road, Suite 200 # 1148, Memphis, TN 38119

[](https://www.instagram.com/purehormonehealth)[](https://www.facebook.com/purehormonehealth)

#### Explore

-   [Home](/)
-   [About](/about)
-   [Services](/services)
-   [FAQ](/faq)
-   [Contact](/contact)

#### Services

-   [Women's Health & BHRT](/services/womens-health-bhrt)
-   [Men's Health & TRT](/services/mens-health-trt)

#### Licensed In

Tennessee

Pure Hormone Health LLC is a virtual telehealth practice. Care is provided by Sue Piller, DNP, APRN-BC, after a scheduled video visit. Compounded bioidentical hormone prescriptions, when issued, are prepared by a separately licensed U.S. compounding pharmacy and shipped to the patient. Customized compounded preparations are not FDA-approved drug products. This website does not establish a patient–practitioner relationship and does not provide emergency care. If you have a medical emergency, call 911.

**Compounded prescriptions are currently fulfilled by:** Designer Drug Labs, Chattanooga, TN, (888) 935-2930 · Belmar Pharma Solutions, Odessa, FL, 877-418-4692 · Olympia Pharmacy, Orlando, FL, (800) 991-9079

© 2026 Pure Hormone Health LLC. All rights reserved. 

[Privacy Policy](/legal/privacy-policy)[Terms of Use](/legal/terms-of-use)[Telehealth Informed Consent](/legal/telehealth-consent)[HIPAA Notice of Privacy Practices](/legal/hipaa-notice)[Membership, Billing & Cancellation](/legal/membership-billing)[Accessibility Statement](/legal/accessibility)[Sitemap](/sitemap.xml)[![NPigniter](/assets/npigniter-BVHpBLYv.png)](https://npigniter.com)